Job Description
WANT TO GROW YOUR CAREER?
Come and Grow With The UPS Store - MacSoup!
MacSoup has proudly served the Austin community for over 10 years, growing from 1 UPS Store to 10 by the end of 2021.
As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN.
THE UPS STORE, INC. together comprise approximately 4,800 independently owned and operated locations. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.
THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
A The UPS Store Team Member is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Team Member will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.
The ideal Team Member has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
Compensation: $17 - $19 per hour with experience
his application is for consideration at the following locations: LAKEWAY & BEE CAVES
As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN.
We look forward to hearing from you!
RESPONSIBILITIES
Delivers outstanding customer service to all customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Performs other duties as assigned to help with store operations
Maintains a clean, organized, and safe working environment
QUALIFICATIONS
Prompt, reliable, and responsible
A genuinely helpful demeanor
Fun and friendly personality
Good communication and people skills
Strong verbal and written communication skills, including spelling and math
A fast learner who is eager to learn and grow in the business
Retail/customer service experience
Able to lift 40+ pounds
BENEFITS
Flexible Work Hours
Options for 4 day work weeks available
Holidays
Paid Time Off (PTO)
Formal On-the-Job Training Program
Group benefits package (Medical, Dental, Vision)
Limited Benefits for Part-time Position The UPS Store #4214
Job Tags
Hourly pay, Holiday work, Part time, Flexible hours,