Breakfast Attendant - Porches Inn Job at Porches Inn at MASS MoCA, North Adams, MA

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  • Porches Inn at MASS MoCA
  • North Adams, MA

Job Description

Job Description

Job Description

Job Purpose:

The purpose of this position is to prepare and oversee the complimentary breakfast and any scheduled “functions” on the premises. Provide customer service in accordance with the hotel’s policies/procedures ; to achieve and maintain guest satisfaction, product quality, and safety and security.

Essential Duties and Responsibilities:

  • Able to work a flexible schedule including holidays and weekends.
  • Greet guests, visitors and staff in a courteous and friendly manner; must be able to initiate and engage in conversation.
  • Respond to guests’ needs, special requests and complaints.
  • Restock drink, food items and other supplies as needed.
  • Maintain the cleanliness of the breakfast area and surroundings.
  • Clean Breakfast Room; take down displays, clean dishes, vacuum and mop (etc)
  • Vacuum and mop: lobby area, hallway and bathrooms
  • Dispose of trash and recyclables (down to dumpster)
  • Complete “deep” cleaning item for the day (Monday-Friday)
  • Receive supplies; date and rotate stock.
  • Complete and record inventory (hand into Manager)
  • Complete any BEO requirements.
  • Perform other duties assigned by Supervisor.

Requirements:

  • High School Diploma, GED, or equivalent years of relevant work experience required.
  • Must be able to lift 35-40 pounds
  • Friendly demeanor and good customer service skills needed.
  • Previous experience in customer-based business preferred.

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

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